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Cancellation Policies

Should you need to cancel a group room block, hotel room reservation or bowling lane reservation, you have different options available to you. However, how you made your reservation will determine where and how you cancel it.

If you contacted our Sales Office to inquire about group rates for 10 or more rooms and a room block was created for your group, please contact our Sales Office1.

If you made your reservation with one of our Third Party Partners (Airbnb, Booking.com, Expedia, etc.), you cancel your reservation by using the third-party iOS or Android mobile app, visiting the third-party website or calling an associated toll-free phone number (if applicable).  See below for details.

If you made your reservation with an associated brand (IHG, Holiday Inn, Wyndham Hotels, Super 8, etc.), you cancel your reservation by visiting the website associated with each brand or call the brand’s toll-free number.  See below for details.

If you made your Cedar Stables reservation on our website or booking engine, you cancel your reservation by clicking the link in your room reservation confirmation email or calling 800-654-3364.

If you made your reservation by directly calling the hotel,  just contact the local hotel again to cancel.  You can find hotel phone numbers, amenities and additional information by visiting the links below:

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If you made your reservation with one of our Third Party Partners (Airbnb, Booking.com, Expedia, etc.), you cancel your reservation using the third-party iOS or Android mobile app, visiting the third-party website or calling the third-party toll-free phone number (if applicable).

Third Party Partners do not allow the hotel to make modifications or cancellations to reservations made through their mobile app or website.2 It’s important to review all cancellation policies listed on third-party mobile apps, websites and/or confirmation emails before you cancel. Please use the steps below to modify or cancel your reservations made with Third Party Partners.

AIRBNB:

  • Open the Airbnb app
  • Tap Trips and select the trip you want to cancel
  • Tap Show more trip plans, then tap Show details
  • Tap Cancel reservation
  • OR, visit Airbnb.com

BOOKING.COM:

  • Open your Booking.com confirmation email
  • Click the Cancel your booking button
  • You will be redirected to the page with the details of your booking
  • At the bottom of the page, you’ll find the red Cancel Booking button. Just click it and your reservation will be canceled
  • OR, call 888-850-3958
  • OR, visit Booking.com

EXPEDIA:

  • Open the Expedia app
  • Tap Trips at the bottom center
  • Tap the hotel booking you’re looking to cancel
  • Tap Cancel and confirm it
  • OR, call 800-319-4834
  • OR, visit Expedia.com
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If you made your reservation online with an associated brand (IHG, Holiday Inn, Wyndham, Super 8, etc.),  you cancel your reservation using the iOS or Android mobile app or visiting the website associated with each brand.

It’s important to review all cancellation policies listed on brand mobile apps, websites and/or confirmation emails before you cancel.3

INTERCONTINENTAL HOTELS GROUP (IHG) & HOLIDAY INN:

WYNDHAM HOTELS & SUPER 8:

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We know things come up.  Should you need to cancel an event or banquet room4, please contact our Sales Office.

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Need to cancel a bowling or axe-throwing lane reservation?  Just click the cancellation link in your lane reservation confirmation email.  Easy peasy!

1
Deposits may incur a service charge or be non-refundable. Please see the terms on the back of your Sales Agreement for additional information regarding group deposits and cancellations.
2
Third Party Partners bill the guest’s credit card for reservations made on their mobile app or website in most, if not all, cases. Third Party Partners do not allow the hotel to make modifications or cancellations to reservations made through their app or website.
3
Cancellations made after the cancellation deadline will incur a cancellation fee.
4
Banquet room deposits are non-refundable.